FAQs

  • What is the difference between sandbox and production Apis ?

    1. Sandbox API

    A Sandbox API is a testing environment that allows developers to experiment with API functionalities without affecting live data or systems. It mimics real-world scenarios but uses mock data instead of actual production data.

    Key Features:

    • Uses synthetic or example data instead of real user data.
    • Allows developers to test API requests and responses safely.
    • Helps in debugging and troubleshooting before deployment.
    • No real financial transactions or sensitive operations occur.

    Use Cases:

    • Testing API integrations before going live.
    • Simulating user interactions without affecting production systems.
    • Ensuring API calls work correctly before deployment.
     

    2. Production API

    A Production API is the live version of an API that interacts with real data and users. It is used in actual business operations and must be highly secure and reliable.

    Key Features:

    • Works with real user data and transactions.
    • Requires authentication and security measures to protect sensitive information.
    • Ensures high availability and performance for end users.
    • Any changes or errors directly impact live systems.

    Use Cases:

    • Processing real transactions, such as payments or user authentication.
    • Handling customer data in live applications.
    • Running business-critical operations that require accurate data.
     

    Key Differences

    FeatureSandbox APIProduction API
    Data TypeMock/Test DataReal Data
    PurposeTesting & DevelopmentLive Operations
    SecurityMinimal SecurityHigh Security
    ImpactNo effect on real usersDirect impact on users
    TransactionsSimulatedReal
  • What happens if an API I am using is deprecated?

    If an API is to be deprecated, we will inform developers well in advance and provide guidance on migrating to a newer version or alternative API.

  • What is the response format of your APIs?

    Our APIs typically return data in JSON format, which is widely used and easily integrated into most programming languages and platforms.

  • Why can't I see API Products in the production environment when building an App?

    If you’re unable to see a specific API product while building an app, it’s likely because the API has an active rate plan. In such cases, you must first purchase the rate plan before the API product becomes available for use.

    Solution:

    • Visit the Buy API page.
    • Subscribe to the required API rate plan.
    • Once subscribed, the API product will be accessible during app development.

    This ensures proper access control and billing before utilizing the API.

  • How do you ensure the security of your APIs?

    We implement industry-standard security measures including HTTPS, OAuth 2.0 for authentication, and regular security audits to ensure that our APIs are secure.